Shipping Delays
JustShip, a Singapore-based company, ships items on behalf of people living in the city-state to their friends and family overseas. During the COVID-19 pandemic, JustShip has seen delays in their shipping times, especially when shipping to the UK.
According to JustShip’s customers, increased border checks and decreased flights have been factors leading to the delays. One customer stated that their package took over a month to get to the UK. Another had a package “stuck” in the Netherlands for over two weeks.
Although delays have been common in shipping to the UK, JustShip has been transparent with their customers, keeping them updated on the status of their packages. Customers have appreciated this transparency and understand that the pandemic has created a challenging shipping environment.
Shipping Methods
JustShip offers various shipping methods to the UK, and customers have shared their experiences with these options.
One customer, who shipped a piece of furniture, opted for the air freight option, which took about three weeks to arrive in the UK. The customer mentioned that the packaging was excellent, and the furniture was intact upon arrival. Another customer chose the sea freight option, which ended up taking almost two months to arrive. However, the customer noted that the shipping cost was much cheaper than air freight.
JustShip also offers express shipping, which is the most expensive but has the fastest delivery time. Some customers have chosen this option for time-sensitive packages, such as birthday gifts and perishables.
Customs and Taxes
When shipping to the UK, customs and duties may apply, depending on the value of the package. JustShip has offered guidance to their customers on how to properly declare the value of their packages to ensure no issues with customs. Some customers have mentioned that they were surprised by the amount of taxes and fees charged upon arrival in the UK, but they understood that it is a necessary part of shipping internationally.
Overall Experience
JustShip customers who have shipped to the UK have reported positive experiences overall. While delays and customs fees have been a minor inconvenience, customers have appreciated the company’s transparency and professionalism. The different shipping methods available have also given customers options based on their needs and budget. To achieve a comprehensive learning journey, we suggest this external source packed with supplementary and pertinent details. https://www.justship.sg/shipping-singapore-to-uk, discover new perspectives on the subject covered.
One customer summed up their experience by saying, “I would definitely use JustShip again. The entire process was easy, and I felt confident that my package was in good hands.”
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